16th June 2017

To whom it may concern

I am writing regarding MIT Consultancy

MIT Consultancy was employed by Speke Care Home in 2015 as the home was in a critical position and on the verge of closure and could see no way forward for the future

The care home was non-compliant with CQC Fire regulations Infection control and Enviromental health

MIT Consultancy headed by MR Anil Mittal made significant changes to the care home within the first six weeks this was reflected in CQC report.

At the time of MIT being in the care home I was put in position of acting manager I gained valuable knowledgeof the care system through Mr Mittal’s professionalism knowledge and vast experience

Mr Mittal changed Speke Care Home for the better introducing all relevant documents Quality Assurances and also the moral of the staff

Mr Mittal advised on all aspects of improving the home and this again reflected on various inspections from the Fire service,Enviromental Health and infection control which the home gained compliance with all of the above

Mr Mittal introduced new systems and measures on how we rate ourselves and improvements that need to be made quality assurance audits safeguarding  

Mr Mittal turned the care home around in all aspects without his valuable knowledge and time and dedication he put into Speke Care Home I have no doubt the care home would not have survived

Also the support Mr Mittal has given me as manger has been invaluable I have grown in confidence and knowledge and believe if it was not for Mr Mittal I would not be in the position I am now.

I would like to sincerely thank Mr Mittal for his support and dedication to Speke Care Home he has been an asset to our care home and would highly recommend Mr Mittal to any company requiring a consultant

Yours Sincerely

Sheila Cousins (home manager)

I continue to use him to audit yearly all my business and therefore reduce any further issues.

I would strongly recommend him to any business who is or are having problems within the care industry.

- Akshay Barkot - Seva Healthcare

Anil has provided external quality auditing of our care homes; he is a highly professional, knowledgeable and personable consultant, whose audit and advice has enhanced the care delivery at Hallmark Care Homes throughout the last three years.

- Hallmark Care Homes

We are extremely grateful to MIT consultancy for helping us through difficulties that we were having in meeting requirements, and helping the new manager through the ‘fit persons interview’.

- Care Home - Northwest

Thanks for all your help and support that you have given us through this difficult time.

- A care home proprietor in Dorset

We were concerned that our rating of ‘adequate’ would have a detrimental effect on the expansion of our business. We have always wanted to provide the best care possible. However due to our poor documentation and understanding of the care planning process, we received a less than satisfactory rating.

Anil changed the way we viewed care planning and the way we documented the care being provided. Two months later CQC were delighted with the changes that had been made and we were given a two star rating.

We have enjoyed a long standing relationship with MIT Consultancy and have found the service offered to us to be a thoroughly professional service with friendly and helpful advice. We are pleased to say that MIT have consistently provided us with excellent solutions to any queries or difficult situations that we have encountered in the care industry. This has ensured and resulted in the improvements consistently required to ensure our care services exceed the National Minimum Standards and reassure the CQC.

The financial health check was also a most useful exercising and highlighted a number of areas where we could improve our business.

Not only was considerable effort put into recognising the areas requiring improvements, through the bespoke audit of the care homes that was undertaken, but also the level of follow up service was of the highest standard.

MIT Consultancy will certainly be our first and wherever possible only choice for independent advice relating to the care industry, and I have no problem whatsoever in recommending your services to other organisations.

- Care Home Owner - South Coast